1. Information we collect

We may collect your name, company name, telephone number, email address, shipment origin and destination, cargo details, dimensions, weight, service preferences and any information you provide through our forms, email, telephone or WhatsApp.

2. How we use information

• To respond to enquiries and prepare quotations.
• To arrange freight, customs clearance, storage, delivery and related services.
• To communicate shipment updates and provide customer support.
• To maintain security, prevent misuse and comply with legal obligations.
• To improve our website and services.

3. Sharing information

We share information only when necessary with airlines, shipping lines, road carriers, customs brokers, warehouses, insurers, payment providers, technology providers and competent authorities. These parties may operate in countries involved in your shipment.

4. Cookies and website data

Our website may use essential cookies and limited analytics data to operate correctly, remember preferences and understand site performance. You can control cookies through your browser settings.

5. Data retention and security

We keep information only for as long as needed for quotations, service delivery, accounting, dispute handling and legal compliance. We apply reasonable administrative and technical safeguards, although no internet transmission is completely risk-free.

6. Your choices and rights

You may ask to access, correct or delete personal information we hold about you, subject to legal and operational retention requirements. You may also ask us to stop non-essential communications.

7. External links

Our website may link to third-party services such as WhatsApp, Google and social media platforms. Their own privacy policies apply when you use those services.

8. Contact us

This policy may be updated when our services, website or legal obligations change. The latest version will always appear on this page.